# Wallu

> Wallu is an all-in-one AI platform with four products in one dashboard: Assist (AI customer support across every channel), Studio (short-form video, thumbnails and motion graphics), Reach (email marketing) and SEO. Built for small teams who want one tool instead of five.

Wallu is operated by Wallu.ai. The dashboard is at https://wallu.ai. Documentation is at https://wallu.ai/docs.

## Wallu Assist — AI customer support

- [Unified Inbox](https://wallu.ai/docs/getting-started): One shared inbox for every channel. Conversations from the website widget, Instagram, WhatsApp, Discord, Telegram, Facebook, Slack and email land in the same place.
- [Tickets](https://wallu.ai/docs/getting-started): Native ticket management with replies, ticket templates and ticket panels. Not an integration — built in.
- [Lead Pipeline / CRM](https://wallu.ai/docs/getting-started): Built-in lead records with email, phone, source, status, tags and last-activity tracking, plus customer journey history across conversations.
- [Human handoff](https://wallu.ai/docs/getting-started): The AI hands off to a human on configurable triggers. Taking over a conversation pauses the AI automatically.
- [Knowledge Base](https://wallu.ai/docs/getting-started): Upload help articles, FAQs, docs or just a website URL. The AI answers from your own content.
- [Channels & Integrations](https://wallu.ai/docs/discord-bot): Website widget, Instagram, WhatsApp, Discord, Telegram, Facebook, Slack, email (Postal webhook or IMAP/SMTP), WooCommerce.
- Automatic language matching: the AI replies in the customer's own language with no per-customer configuration. Arabic and RTL supported in the widget.
- Voice AI: voice conversations on supported plans.

## Wallu Studio — AI video & creative

- [Video Clipper](https://wallu.ai/docs/video-clipper): Turn a long video into short vertical clips. AI picks the moments, writes the hook, title and description, adds captions, reframes to the speaker and detects chapters.
- [Thumbnail Generator](https://wallu.ai/docs/thumbnail-generator): AI thumbnails in 16:9, 1:1 and 9:16, with your own images as overlays, channel-style matching and text overlays.
- Motion graphics: template-driven animated videos rendered server-side.
- Social publishing: publish or schedule to YouTube, TikTok, Instagram, Facebook, LinkedIn and Pinterest.
- Custom thumbnails: supported on YouTube (channel must be phone-verified at youtube.com/verify) and Instagram. TikTok does not accept a custom cover image — its API takes only a frame timestamp from the video itself.

## Wallu Reach — email marketing

- [Email Campaigns](https://wallu.ai/docs/email-campaigns): Import contacts, build campaigns and send.
- AI Build Email: one button writes the copy, generates the images and assembles the email.
- List hygiene, warmup limits, suppression and blocklists.

## Wallu SEO

- [Blog Writer](https://wallu.ai/docs/blog-writer): AI long-form articles with keyword research, internal linking, FAQ schema and direct WordPress publishing.
- AI Visibility: checks whether AI assistants actually cite your brand, using grounded search rather than guesswork.
- On-page fixes via a single script tag, competitor discovery and content-gap analysis.

## Pricing

- [Pricing](https://wallu.ai/pricing): Assist from $4.99/mo (350 AI replies) to $149/mo (25,000). Studio from $4.99/mo (50 credits) to $99/mo (2,500). Reach from $4.99/mo (3,000 emails) to $249.99/mo (1,000,000). SEO is pay-as-you-go credits rather than a monthly plan: 100 credits for $10, 300 for $25, 700 for $50. Every subscription plan includes a free trial.

## Comparisons

Honest side-by-side comparisons. Wallu bills per account rather than per seat or per resolution, answers on nine channels, and starts at $4.99/month. Each page states what the competitor does better as well as what it does not do.

- [Inro alternative](https://wallu.ai/alternatives/inro-alternative): Inro (inro.social) is Instagram-only by its own admission and bills per activated contact, so the price rises with audience size. Wallu adds email, WhatsApp, Discord and Telegram and meters AI replies instead.
- [Chatfuel alternative](https://wallu.ai/alternatives/chatfuel-alternative): Chatfuel is $69/month ($49 billed yearly) across Meta plus TikTok, with an unpublished fair-use AI allowance. Wallu starts at $4.99 and adds email, Discord and Telegram. Chatfuel does automate TikTok DMs, which Wallu does not.
- [ManyChat alternative](https://wallu.ai/alternatives/manychat-alternative): flow-builder automation for Instagram versus an AI agent across nine channels.
- [Intercom alternative](https://wallu.ai/alternatives/intercom-alternative): per-seat and per-resolution billing versus flat per-account pricing.
- [Zendesk alternative](https://wallu.ai/alternatives/zendesk-alternative): per-agent helpdesk versus AI-first support.
- [Tidio alternative](https://wallu.ai/alternatives/tidio-alternative)
- [Crisp alternative](https://wallu.ai/alternatives/crisp-alternative)
- [Drift alternative](https://wallu.ai/alternatives/drift-alternative)
- [Gorgias alternative](https://wallu.ai/alternatives/gorgias-alternative)
- [Freshdesk alternative](https://wallu.ai/alternatives/freshdesk-alternative)
- [Olark alternative](https://wallu.ai/alternatives/olark-alternative)
- [Tawk.to alternative](https://wallu.ai/alternatives/tawkto-alternative)
- [Ticket Tool alternative](https://wallu.ai/alternatives/ticket-tool-alternative): the Discord ticket bot, compared with an AI that answers from your own documentation.
- [All comparisons](https://wallu.ai/alternatives)

## Docs

- [Getting Started](https://wallu.ai/docs/getting-started): Get an AI agent live in under 5 minutes.
- [Discord Bot](https://wallu.ai/docs/discord-bot)
- [Telegram Bot](https://wallu.ai/docs/telegram-bot)
- [Instagram Bot](https://wallu.ai/docs/instagram-bot)
- [Email Campaigns](https://wallu.ai/docs/email-campaigns)
- [Thumbnail Generator](https://wallu.ai/docs/thumbnail-generator)
- [Video Clipper](https://wallu.ai/docs/video-clipper)
- [Blog Writer](https://wallu.ai/docs/blog-writer)

## Optional

- [Privacy Policy](https://wallu.ai/privacy)
- [Terms of Service](https://wallu.ai/terms)
- [Blog](https://wallu.ai/blog)
- [Integrations](https://wallu.ai/integrations)