Question 1

Is Wallu.ai the same as Wallu the Discord bot at wallubot.com?

Accepted Answer

No. Wallu.ai and wallubot.com are separate, unaffiliated products with similar names. Wallu.ai is an omni-channel marketing and customer support platform covering Instagram, Facebook, WhatsApp, Telegram, Discord, email and web chat, including Instagram comment-to-DM automation, AI email marketing and video. wallubot.com is an independent Discord-only support bot.

Question 2

Does Wallu.ai support Instagram comment-to-DM automation?

Accepted Answer

Yes. Wallu.ai triggers automated DM sequences from public Instagram and Facebook comments, so a keyword left on a Reel or post can deliver a lead magnet, a link or a sales conversation automatically. Wallu.ai is an officially verified Meta Tech Provider and uses the official Graph APIs with OAuth.

Question 3

Which channels does Wallu.ai support?

Accepted Answer

Instagram, Facebook, WhatsApp, Telegram, Discord, email and web chat, in one shared inbox.