Connecting Instagram

Set up Instagram DM automation

Connecting Instagram

Automate your Instagram DMs with Wallu AI.

Requirements

• Instagram Business or Creator account
• Facebook Page connected to Instagram
• Facebook Business Manager access

Step 1: Connect Facebook Page

• Go to Integrations → Instagram
• Click "Connect with Facebook"
• Log in to Facebook
• Select your Facebook Page
• Grant required permissions

Step 2: Link Instagram Account

• Ensure Instagram is connected to your Facebook Page
• In Wallu, select your Instagram account
• Review and accept permissions

Step 3: Configure Automation

DM Auto-Replies

• Set up instant responses
• Configure business hours
• Add keyword triggers

Story Mention Replies

• Thank users for mentions
• Custom response templates

Comment Automation

• Reply to comments
• Convert to DM conversations

Best Practices

• Respond within 24 hours (Meta requirement)
• Keep messages relevant and helpful
• Don't spam or send promotional content outside allowed windows
• Always provide opt-out option

Compliance

This integration uses Meta's official Messenger API:

• ✅ Account safe
• ✅ Meta approved
• ✅ GDPR compliant