Connecting Instagram

Setup

Connecting Instagram

Set up Instagram DM automation

Connecting Instagram

Automate your Instagram DMs with Wallu AI.

Requirements

  • Instagram Business or Creator account
  • Facebook Page connected to Instagram
  • Facebook Business Manager access

Step 1: Connect Facebook Page

  • Go to Integrations → Instagram
  • Click "Connect with Facebook"
  • Log in to Facebook
  • Select your Facebook Page
  • Grant required permissions

Step 2: Link Instagram Account

  • Ensure Instagram is connected to your Facebook Page
  • In Wallu, select your Instagram account
  • Review and accept permissions

Step 3: Configure Automation

DM Auto-Replies

  • Set up instant responses
  • Configure business hours
  • Add keyword triggers

Story Mention Replies

  • Thank users for mentions
  • Custom response templates

Comment Automation

  • Reply to comments
  • Convert to DM conversations

Best Practices

  • Respond within 24 hours (Meta requirement)
  • Keep messages relevant and helpful
  • Don't spam or send promotional content outside allowed windows
  • Always provide opt-out option

Compliance

This integration uses Meta's official Messenger API:

  • ✅ Account safe
  • ✅ Meta approved
  • ✅ GDPR compliant

Try Wallu

Wallu answers customer questions across your website, Instagram, WhatsApp, Facebook, Discord and email, writes your marketing email, and turns long videos into short clips. Plans start at $4.99/month with a 7-day free trial on Mini.

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