Wallu Documentation

• Introduction to Wallu — Learn what Wallu can do for your business
• Installing the Discord Bot — Add Wallu to your Discord server
• Creating Your Telegram Bot — Set up a Telegram bot with Wallu AI
• Connecting Instagram — Set up Instagram DM automation
• Your First Email Campaign — Create and send your first email
• Creating Your First Thumbnail — Generate click-worthy thumbnails with AI
• Creating Clips from Long Videos — Turn podcasts into viral shorts
• Writing Your First Blog Post — Generate SEO-optimized content with AI
• How tickets work — The ticket queue, the three ways a ticket gets created, and what the statuses and priorities actually mean
• One inbox for every channel — Every channel your AI answers on lands in one list — how to read it, reply to it, and what it does not show you.
• How the Lead Pipeline works — The Kanban CRM board over your conversations — stages, stats, revenue values, and why it is not your Reach contact list.
• Analytics — Where Wallu reports conversation, resolution, social-post, and email analytics — the metrics, refresh behavior, exports, and honest limits of each dashboard.
• Connect accounts and publish clips — Connect the seven supported networks, publish finished clips, and set custom covers per platform.
• Add content to your knowledge base — The four ways to load help articles, files, web pages and FAQs into the AI, plus the per-plan limits.
• Wallu SEO: overview & setup — What Wallu SEO does, its current preview status, connecting Search Console, SEO credits, and the one-line universal fix snippet.
• The Wallu API — Authenticate with an API key and call the Wallu HTTP endpoints for Assist replies, transactional email, and cart recovery.
• WooCommerce Integration — Connect your WooCommerce store so the assistant can look up orders, answer product questions, and build checkout links during a conversation.
• Channels overview: one brain, every inbox — Every place Wallu's AI can answer — web widget, Instagram, WhatsApp, Facebook, Discord, Telegram, Slack, and email — and how they all share one knowledge base and one inbox.
• AI behaviour: hand-off, hours & routing — Set when the AI hands off to a human, your business hours, and how conversations are assigned to your team.
• Dashboard Overview — A tour of the Wallu dashboard: the product switcher, the sidebar views, and where everything lives.
• Wallu Studio overview — What Studio is, the tools it bundles, and how the My Studio library works.
• Languages & RTL — How Wallu's AI answers customers in their own language automatically, how to set the chat widget's display language, and Arabic / right-to-left support.
• Reach: contacts, lists, and campaigns — How Wallu Reach stores your contacts, builds lists and segments, and sends email campaigns with A/B testing and per-recipient timing.