Creating Your Telegram Bot

Setup

Creating Your Telegram Bot

Set up a Telegram bot with Wallu AI

Creating Your Telegram Bot

Set up an AI-powered Telegram bot for customer support.

Step 1: Create Bot with BotFather

  • Open Telegram and search for @BotFather
  • Send /newbot command
  • Choose a name for your bot (e.g., "YourCompany Support")
  • Choose a username ending in "bot" (e.g., "yourcompany_support_bot")
  • Copy the API token provided

Step 2: Connect to Wallu

  • Log in to your Wallu dashboard
  • Go to Integrations → Telegram
  • Paste your bot API token
  • Click "Connect"

Step 3: Configure Settings

Bot Profile

  • Set profile picture
  • Write description
  • Add about text

Commands Menu


/start - Start conversation
/help - Get help
/contact - Contact human

Step 4: Train Your AI

Upload your knowledge:

  • Documents (PDF, DOCX, TXT)
  • Website URLs
  • FAQ entries
  • Previous conversations

Testing

Send a message to your bot and verify it responds correctly.

Group Chat Setup

To use in groups:

  • Add bot to group as admin
  • Disable privacy mode in BotFather (/setprivacy)
  • Configure trigger settings in Wallu

Try Wallu

Wallu answers customer questions across your website, Instagram, WhatsApp, Facebook, Discord and email, writes your marketing email, and turns long videos into short clips. Plans start at $4.99/month with a 7-day free trial on Mini.

See pricing · Start the free trial · Read the docs

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