Turn Visitors into Buyers on Shopify.
More than just support. Wallu is a proactive sales agent that guides visitors through your store, answers product questions, and closes deals.
What it does
- Smart Upsells — Suggests the perfect add-on items right in the chat.
- Returns Automation — Guide customers through your return process without human help.
- Brand Voice — Customize Wallu to speak exactly like your brand—fun, professional, or quirky.
Use cases
- Fashion & Apparel — Help with sizing questions and style advice.
- Beauty & Cosmetics — Recommend routines and products for specific skin types.
- Electronics — Answer technical spec questions instantly.
Setup
- 1. Add App — Install Wallu from the Shopify App Store.
- 2. Customize — Match the widget colors to your store theme.
- 3. Grow — Watch your conversion rate increase.
Frequently asked questions
How do I install Wallu on Shopify?
Install the Wallu app from the Shopify App Store and click through the permission screen. The chat widget is added as a theme app block, so you can position it from your theme editor without touching code. Order lookup, product recommendations and discount codes all work as soon as the app is installed.
Can the chatbot answer where is my order questions?
Yes. Wallu reads the real order from Shopify by order number or customer email and replies with the current status and tracking link. Because it is the same AI answering on every channel, the customer gets the same answer whether they ask in your website chat, Instagram DMs, WhatsApp or email.
Does Wallu recommend real products from my Shopify catalogue?
Yes. Recommendations come from your live Shopify catalogue with real prices, real links and real stock status. Wallu never invents a product or a price. It can also build a Shopify cart link with the recommended variant and a discount code already applied, so the customer is one click from checkout.
How much does the Shopify AI chatbot cost?
Wallu Assist starts at $4.99 per month for 350 AI replies, with a 7-day free trial on the Mini plan. Stores that also want post-purchase upsell emails and campaigns add Wallu Reach from $4.99 per month. Every plan includes all channels, so the same subscription covers your storefront, social DMs and email.
