Automate Your WhatsApp Business.
Reply to every customer in seconds. Wallu turns your WhatsApp into an always-on sales and support agent that feels completely human.
What it does
- Sales Recovery — Follow up with leads who stopped replying and bring them back to the conversation.
- Rich Media — Send images, PDFs, and location pins just like a human agent would.
- CRM Sync — Every conversation is automatically logged to your CRM or Google Sheets.
Use cases
- Local Business — Handle appointment bookings and opening hour queries.
- Real Estate — Qualify leads and schedule viewings automatically.
- E-commerce — Send order updates and answer product questions.
Setup
- 1. Connect Number — Scan the QR code to link your WhatsApp Business account.
- 2. Set Rules — Define when Wallu should reply (e.g., Outside Business Hours).
- 3. Launch — Your AI agent is now live on your phone number.
Frequently asked questions
Do I need the WhatsApp Business API to use Wallu?
You need a WhatsApp Business account, which is free, and Wallu connects through the official WhatsApp Business Platform. Wallu walks you through the connection in the dashboard. Using the official platform is what keeps your number from being blocked, which is the usual fate of unofficial automation tools.
What is the 24-hour customer service window?
WhatsApp lets a business reply freely for 24 hours after a customer's last message. Outside that window you must use a pre-approved template message. Wallu tracks the window per conversation and tells you which one you are in, so you do not accidentally write a reply that WhatsApp will refuse to deliver.
Can Wallu look up order status over WhatsApp?
Yes, if you connect Shopify or WooCommerce. A customer asking where their order is gets the real status and tracking link from your store, not a generic answer. Shopify merchants install the Wallu app from the Shopify App Store; WooCommerce stores install the Wallu connector plugin, which needs no API keys.
How much does WhatsApp automation cost with Wallu?
Wallu Assist starts at $4.99 per month with a 7-day free trial and includes WhatsApp on every plan. Meta charges its own per-conversation fee for the WhatsApp Business Platform, billed by Meta rather than by Wallu, and many service conversations started by the customer are free under Meta's current pricing.
