The AI Chatbot for Slack Your Team Actually Uses.

Empower your team with an AI assistant that answers questions, surfaces information, and automates repetitive tasks right inside Slack.

What it does

  • Channel Support — Monitor channels and answer questions automatically, reducing noise and repetition.
  • DM Assistance — Provide private AI assistance through direct messages for sensitive topics.
  • Knowledge Base — Connect to Notion, Confluence, Google Docs, and more to surface relevant information.
  • Slash Commands — Create custom slash commands for common queries and automated workflows.
  • Thread Awareness — AI understands thread context and provides relevant responses within conversations.
  • App Directory — Listed in Slack App Directory with enterprise-grade security certifications.

What you get

  • Reduce internal support tickets by 50%+
  • Onboard new employees faster with instant answers
  • Surface knowledge from across your tools
  • Enterprise-grade security (SOC 2 Type II ready, GDPR)
  • Works with your existing Slack workspace

Who uses it

  • IT Help Desk — Answer common IT questions, guide password resets, and troubleshoot basic issues automatically.
  • HR Support — Handle policy questions, PTO inquiries, and benefits information without manual responses.
  • Sales Enablement — Surface battle cards, pricing info, and competitive intelligence on demand.
  • Engineering Teams — Answer documentation questions, explain code patterns, and provide onboarding support.

Frequently asked questions

How does it access our company knowledge?

Connect your knowledge sources like Notion, Confluence, Google Drive, or upload documents directly. The AI indexes and searches this information.

Is our data secure?

Yes. We're SOC 2 Type II ready, GDPR compliant, and your data is encrypted at rest and in transit. We never train on your data.

Can we control which channels it monitors?

Absolutely. You choose exactly which channels the bot monitors and responds in.

Does it work with Slack Enterprise Grid?

Yes, we support Slack Enterprise Grid with organization-wide deployment options.

Can employees provide feedback on answers?

Yes, users can rate responses and suggest improvements, helping the AI learn and improve over time.

Try Wallu

Wallu answers customer questions across your website, Instagram, WhatsApp, Facebook, Discord and email, writes your marketing email, and turns long videos into short clips. Plans start at $4.99/month with a 7-day free trial on Mini.

See pricing · Start the free trial · Read the docs

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