Drift Is Now 1mind: What Happened and What to Use
· Wallu Team · 6 min read · Comparison
Salesloft has transitioned Drift to 1mind and drift.com redirects there. Here is what that means for existing users, why there is no public price any more, and the practical replacements.
Wallu at a glance
- Price: plans from $4.99/month, billed flat — not per agent and not per AI resolution.
- Free trial: 7 days.
- Channels: website chat, Instagram, WhatsApp, Facebook Messenger, Telegram, Discord and email — answered by one AI agent in one inbox.
- Store integrations: Shopify and WooCommerce, so the agent can answer order, shipping and refund questions from real order data.
- Also included: AI email marketing and short-form video, on the same plan.
Table of Contents
- Drift is now 1mind
- What that means if you use Drift
- Where the pricing went
- Choosing a replacement
- Frequently asked questions
Drift is now 1mind
If you went looking for Drift recently and ended up somewhere else, you were not imagining it. drift.com now redirects to salesloft.com/platform/drift, and that page says it plainly:
> "We've transitioned from Drift to 1mind."
Salesloft acquired Drift, folded it into its own platform, and the conversational product is now presented as 1mind, described there as AI chat agents that feed *"buyer signals into Salesloft's advanced Predictive Revenue System."*
Checked 20 August 2026.
What that means if you use Drift
Three practical consequences, and one honest gap.
The standalone product is gone. There is no Drift site to sign up on any more. The entry point is Salesloft's platform page.
The positioning changed underneath you. Drift sold itself as conversational marketing — a chat widget that booked meetings. 1mind is presented as a pipeline signal source inside a revenue platform. If you bought Drift to answer customers, that is not the same product any more.
The honest gap: Salesloft's page says nothing about existing Drift customers, migration timelines, or a sunset date. We looked; it is simply absent. If you are a current customer, that is a question for your account manager, not something anyone can answer from the public site.
Where the pricing went
Drift's public pricing no longer exists. The pricing URL redirects into Salesloft, and no figure for the chat product is published on the destination page.
This matters if you are comparing: every comparison article still quoting "Drift starts at $2,500/month" or similar is quoting a page that is no longer on the internet. Treat any specific Drift price you read in 2026 as unverifiable unless it comes from a Salesloft quote addressed to you.
Choosing a replacement
What you replace it with depends on why you had it.
If you had Drift for pipeline and routing — booking sales meetings from the website — then Salesloft's own platform is the natural continuation, and the alternatives are the other revenue platforms rather than support tools.
If you had Drift to answer customers — which is what most smaller teams actually used it for — you want a support product, and the useful axis is where your customers reach you and how you are billed.
| Billing unit | Channels | Entry price | |
|---|---|---|---|
| Intercom | $0.99 per Fin outcome + $29–$132 per seat/mo | Website, email, social | $29/seat/mo |
| Tidio | Per Lyro AI conversation, billed separately | Website, Messenger, Instagram, WhatsApp, email | $0 free plan, Starter $24.17/mo |
| Olark | Flat $400/mo, unlimited AI answers | Website only | $29/agent/mo without AI |
| Wallu | 1 credit per reply actually sent | Website, Discord, Telegram, WhatsApp, Instagram, Facebook, Slack, email | $4.99/mo per account |
*All figures read from each vendor's own pricing page on 20 August 2026.*
Two things worth saying against our own interest. Tidio has a genuinely free plan and Wallu does not. Olark's flat rate beats metered pricing above roughly 400 answers a month, and it never surprises you. Pick on the axis that matters to you, not on a table.
Frequently asked questions
Is Drift shutting down?
Salesloft has transitioned the product to 1mind and drift.com redirects to Salesloft. No public sunset date for existing accounts has been published.
Who bought Drift?
Salesloft. The conversational product now appears on Salesloft's platform as 1mind.
How much does Drift cost now?
There is no public price. The old pricing page redirects and the destination publishes no figure for the chat product.
What is the closest replacement to Drift for customer support?
For support rather than pipeline, the practical choices are Intercom, Tidio, Olark or Wallu, and they differ mostly in billing unit and channel coverage rather than in whether the AI can answer.